Spec Rep AI / How it works

One product-trained AI.Available wherever specification questions arise.

Spec Rep AI is not confined to a chatbot on a supplier website. The same supplier knowledge can support architects across connected research, support and campaign touchpoints.

Spec Rep AI

One approved supplier knowledge layer

Connected access model

It does not live in only one place.

Each access point reaches the same product-trained Spec Rep AI. That gives the supplier a consistent knowledge presence while meeting architects in the places where questions actually arise.

COMMON KNOWLEDGE LAYER

One approved source.
One connected AI Spec Rep.

Product information is prepared once, then made useful through multiple architect and campaign touchpoints.

Supplier website

Sits on your website.

Give architects and other visitors 24/7 access to product-specific answers while they are actively assessing your range.

Answers at the point of research
SRHD Concierge

Can be called by SRHD Concierge.

When an architect asks through Spec Rep Help Desk, SRHD Concierge can call the relevant supplier AI within the wider research and support workflow.

Supplier knowledge in a wider enquiry
SRHD Library

Sits inside the SRHD Library.

Connect your product knowledge to the architect-facing environment where suppliers and products are discovered, compared and assessed.

Present where product research happens
Standalone access

Has its own standalone page.

Use a direct, shareable Spec Rep AI destination in sales follow-up, technical support, product collateral and campaign traffic.

One link to product-specific support
Campaign integration

Extends into BEC campaigns and Design Atlas.

Integrate Spec Rep AI into Built Environment Channel campaigns and Design Atlas so interest can continue into useful, product-specific answers.

Campaign attention becomes action

What stays consistent

The entry point changes. The product knowledge does not.

Wherever the conversation starts, the aim is the same: help an architect reach the right product information, document or person without beginning the search again.

APPROVED INFORMATION

Grounded in the supplier’s source set.

Responses stay within the agreed product-information boundary and can point people to the relevant supporting material.

CONNECTED CONTEXT

A useful next step, not another dead end.

The experience can continue from an answer to a document, a related product or human follow-up when judgement is required.

SHARED INSIGHT

Questions become useful market intelligence.

Conversation patterns help the supplier see what architects need, where information is unclear and what deserves attention.

Connected specification support

Make your product knowledge available wherever the question begins.

Connect with Spec Up to discuss the right combination of website, SRHD and campaign access for your Spec Rep AI.

Connect with Spec Up